Terms

Terms of Service

Last updated: May 4, 2026. Plain English. The TL;DR: $197 a month for a custom website plus hosting plus reasonable maintenance, billed monthly, cancel any month, your domain stays yours, no surprise invoices.

1. Who we are

Stackd is operated by Luke Whaley, a sole proprietor based in St. George, Utah, USA. Reach us at [email protected] or (435) 272-5293.

2. What you're buying

For $197 per month, you get:

  • A custom-built website.
  • A domain: we register a new one for you or transfer one you already own. The domain is registered in your name; you keep it forever.
  • Hosting, SSL certificate, and uptime monitoring.
  • Daily backups and security updates.
  • Edits when you ask: text us a change request, we usually ship within 48 hours.

We don't guarantee a specific Google ranking, traffic number, or business outcome. We do guarantee a working, fast, accessible website that we maintain for you.

3. Billing

  • $197/month, billed in advance, recurring monthly.
  • Charged automatically on the same day of each month via Stripe.
  • $0 setup fee, no annual contract.
  • Receipts emailed to you by Stripe.
  • If a payment fails, we'll email you and try again. After three failed retries we may suspend the site (we'll always email first).

4. Cancellation

  • Cancel any month, from your Stripe receipt or by emailing us.
  • Cancellation takes effect at the end of the current billing period: you keep service through the month you already paid for.
  • After 12 months of continuous subscription we hand off a static export (HTML, CSS, images) of your live site, free, on cancellation. The site is yours to host wherever you want.
  • If you cancel before reaching 12 months and want the static export, there is a one-time $1,997 buyout. We otherwise retain the site files. (You can also just walk away: the domain stays with you, you just don't get the export.)
  • Your domain has always been registered in your name. It follows you on cancellation regardless of buyout.
  • No prorated refunds for partial months.

5. Your content, your rights

  • Anything you give us (copy, photos, branding, business info) stays yours. We don't claim ownership.
  • By giving us your content, you grant us a non-exclusive license to use it for the purpose of building and maintaining your site.
  • You promise the content is yours to share, or you have permission to share it. If a third party claims you don't, that's on you, not us.

6. Our work, our rights

  • The custom site we build for you is yours to keep on cancellation (as a static export).
  • Reusable templates, internal libraries, and tooling we develop for our overall service stay ours.
  • You don't resell the Stackd service or rebrand our work as your own agency's.

7. What we can't promise

We provide the service “as is.” We do our best to keep your site up, fast, and secure, but we don't guarantee it'll never go down. We don't guarantee any specific business outcome (traffic, leads, ranking, sales).

Our maximum financial liability to you, in any single dispute, is capped at the amount you paid us in the preceding three months. We aren't liable for indirect, incidental, or consequential damages: lost profits, lost data, etc.

8. What you agree not to do

  • No illegal content. No content that infringes someone else's rights.
  • No spam pages, link farms, scams, or anything that could get the site (or our shared hosting) blacklisted.
  • If you do any of the above, we may suspend or terminate the service without refund.

9. Changes to these terms

If we change these terms meaningfully, we'll email active subscribers at least 30 days before the new terms take effect. If you don't agree, cancel anytime: no penalty. Continuing to use the service after the new terms take effect means you accept them.

10. Governing law & disputes

These terms are governed by the laws of the State of Utah, USA. Disputes go to the courts in Washington County, Utah. Before filing anything, both sides agree to email and try to resolve it in good faith. Most things can be sorted with a conversation.

11. Contact

Email [email protected] or text (435) 272-5293.